Why I Can’t Login to TurboTax Account? [Solved]

If you can’t login to TurboTax or have difficulty logging in, look at this blog and learn to resolve the TurboTax issue. We have explained ways to solve it.

 

TurboTaxis software manufactured for tax preparation that assists users in managing their
federal taxes by themselves. Also, this software is manufactured by Intuit with
an aim to file tax step by step. Plus, it's not important to have prior
knowledge of using TurboTax. It is mainly designed to keep your daily tax and
billing requirements in mind. TurboTax allows you to import financial data to
help you keep track of all the information required when filing your returns.
Moreover, using TurboTax sometimes causes login issues. So, if you wondered why
I can't login to TurboTax, let's see this blog and discover the methods to
solve the issue.  

First,let's start with the causes of TurboTax login issues.

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What Causes TurboTax Login Issues?  

Ifyou are unable to login to your TurboTax account, there can be several reasons
behind the rise of login issues. Hence, you must learn the cause of this issue
so that it becomes easy to troubleshoot the issue.  

See the reasons for TurboTax loginissues:  

  • There mightbe some configuration issues in your system.  
  • It may arisewhen case JavaScript and cookies are disabled.  
  • An expiredpassword may also cause the login issue.  

Thesewere some causes for can’t login to TurboTax. After seeing the reasons for TurboTax
login issues, it gets easier to troubleshoot them manually.  

How To Manually Troubleshoot TurboTax Login Issues?  

Hereare some of the manual troubleshooting methods that can be used in "can't
login to TurboTax." Have a look at them.  

Uninstall And reinstall the TurboTax Software  

It'smandatory to have administrative rights to uninstall TurboTax. Although, the
steps vary according to the setup type you have used on your Windows operating
system preferences.  

  • Close the TurboTaxsoftware.
  • Now, clickon the Windows icon and move to the Control Panel.

For Windows 8:  

  • Go to theControl Panel from the Power User menu by pressing the Windows and X keys
    together.  
  • Then, clickon Uninstall a program. If you don't see that option, select Programs, and
    Features.  
  • Now, scrolldown to the TurboTax version that needs to be removed, then select it and click
    on Remove/Change or Uninstall option.  
  • Lastly,click on the Uninstall TurboTax option from the Repair/Uninstall TurboTax
    screen.
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Reinstall TurboTax  

Ifyou want to reinstall TurboTax, just follow the given steps as it is. Your tax
file won't be affected if you reinstall the TurboTax application. Follow the
steps below:  

  • First, clickon the Windows icon and select the Control Panel.

For Windows 8: It is possible to access the Control Power fromthe Power User menu.  

Windows 7/8/10: Choose to uninstall a program. Then, follow thegiven steps:  

  • First,scroll down and select TurboTax having options to Remove/Change or Uninstall
    option.  
  • Then, followthe on-screen instructions to uninstall TurboTax.  
  • After that,restart your computer and install TurboTax CD or download it.  
  • Lastly,update TurboTax.  

Ifthis solution doesn't help you fix the issue, you must follow the next step.  

Clear Cache and Cookies  

Yourchrome saves information from the websites in cache and cookies while you use a
browser like chrome. Therefore, clearing them can fix most of your errors of TurboTax
login issues that result during loading or formatting issues on sites.  

For this, follow the given steps:  

  • First, openchrome on your computer.  
  • Then, clickon More with options such as More tools and clear browsing data.  
  • After that,select a time range from the top. 
  • Now, clickon All time to delete everything.  
  • Ensure tomark the Cookies and other site data and Cached images and files checkboxes.  
  • Lastly,click on Clear data.  

Perform An Account Recovery Process  

Theaccount recovery processes are a little troublesome. However, taxes are
mandatory. Therefore, you need to recover your account to pay them, or else it
will trigger TurboTax login issues. If you forget your email account
credentials or the password associated with your TurboTax account has expired,
you may get in trouble with the IRS. Then you need to resolve it immediately.  

Butbefore you go, ensure that you have a strong internet connection.  

Follow the steps below:  

  • First,restart your computer and launch TurboTax software.  
  • Move to theAccounts Recovery Page. Then, you will move to recover your password through
    three procedures.  
  • Then, youmust enter your email, phone number, and an answer to the security question.  
  • Afterentering the above details, you will be given the on-screen instructions you
    need to follow.  
  • You will geta link or code when you choose to recover your account via email. Then, click
    on the link, redirecting you to the page where you entered the code.  
  • You mustfollow the two-step verification code if you choose to recover your password
    through the phone number.

How Will You Change the TurboTax Account Password?  

Youmay have to change your TurboTax account password for several reasons. For
instance, if your TurboTax account has been hacked. The other reason is to
share your login credentials with someone who can fix your filing issues. Hence,
to change the TurboTax login password, you have to follow the given steps:  

  • First, login to your account to change the TurboTax login credentials and select the
    Intuit account.  
  • Then, underthe Sign-in & Security menu, click on Edit next to the User ID or password. 

After that, enter the new password and click onSave.

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